Check our shipping rates by country here
🇧🇪 🇳🇱
🇧🇪 🇳🇱
Free Free shipping on orders over €50
including €2.95 (pickup) or €4.95 (home delivery)
Estimated delivery time
1–2 business days
To
Belgium, the Netherlands
🇩🇪 🇫🇷 🇱🇺 🇦🇹
🇩🇪 🇫🇷 🇱🇺 🇦🇹
Free Free shipping on orders over €50
including €4.95 (pickup) or €7.95 (home delivery)
Estimated delivery time
1–3 business days
To
Germany, France, Luxembourg, Austria
🇳🇴 🇻🇦 🇬🇧 🇨🇭
🇳🇴 🇻🇦 🇬🇧 🇨🇭
Free Free shipping on orders over €75
under €9.95
Estimated delivery time
3–5 business days – customs processing may apply – we’ll handle the paperwork
To
Norway, Vatican City, United Kingdom, Switzerland
🇧🇬 🇨🇾 🇩🇰 🇪🇪 🇫🇮 🇬🇷 🇭🇺 🇮🇪 🇮🇹 🇭🇷 🇱🇻 🇱🇹 🇲🇹 🇵🇱 🇵🇹 🇷🇴 🇸🇮 🇸🇰 🇪🇸 🇨🇿 🇸🇪
🇧🇬 🇨🇾 🇩🇰 🇪🇪 🇫🇮 🇬🇷 🇭🇺 🇮🇪 🇮🇹 🇭🇷 🇱🇻 🇱🇹 🇲🇹 🇵🇱 🇵🇹 🇷🇴 🇸🇮 🇸🇰 🇪🇸 🇨🇿 🇸🇪
Free Free shipping on orders over €75
including €6.95 (pickup) or €9.95 (home delivery)
Estimated delivery time
3–5 business days
To
Bulgaria, Cyprus, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Italy, Croatia, Latvia, Lithuania, Malta, Poland, Portugal, Romania, Slovenia, Slovakia, Spain, the Czech Republic, Sweden
🇦🇺 🇧🇷 🇨🇦 🇨🇳 🇭🇰 🇮🇳 🇮🇩 🇯🇵 🇲🇴 🇳🇿 🇸🇬 🇦🇪 🇺🇸 🇿🇦 🇰🇷
🇦🇺 🇧🇷 🇨🇦 🇨🇳 🇭🇰 🇮🇳 🇮🇩 🇯🇵 🇲🇴 🇳🇿 🇸🇬 🇦🇪 🇺🇸 🇿🇦 🇰🇷
Free Free shipping on orders over €150
including €14.95 (home delivery)
Estimated delivery time
5–8 business days – customs processing may apply – we’ll handle the paperwork
To
Australia, Brazil, Canada, China, Hong Kong, India, Indonesia, Japan, Macau, New Zealand, Singapore, United Arab Emirates, United States, South Africa, South Korea
🌎
🌎
We ship worldwide
If your country isn't listed above, please send us a message to request a quote
FAQ / Frequently Asked Questions
What if my item arrives damaged?
What if my item arrives damaged?
We always insure our packages. If something arrives broken, you will receive either a replacement or a refund.
- Tip: Take a photo of the sealed box beforehand and record a video while opening it; this will serve as proof for our insurance company.
Can I track my shipment?
Can I track my shipment?
Yes, we ship all our packages with tracking. You can track your package through our shipping portal.
What are the delivery times?
What are the delivery times?
These vary by country, so please check the estimated shipping time for your country above.
- Tip: Delivery to a pickup location is often faster than delivery to a home address
- Tip: Keep in mind that delivery times may be longer during busy periods such as Christmas, Mother’s Day, etc. Sometimes the postal service can’t handle the volume, so be sure to order well in advance.
- Tip: Track your shipment on our shipping portal. You should be able to find all the information you need there. If you're having trouble, send us a message via chat and we'll take a look.
If I order today (before 9:00 PM), will it be shipped today?
If I order today (before 9:00 PM), will it be shipped today?
Yes, we process orders received by 9:00 PM. We have our own shipping center, so packages are sent directly to the depot. That’s why most packages to the Netherlands, Belgium, Germany, and Luxembourg are delivered the very next day.
Is shipping glass really okay?
Is shipping glass really okay?
Can I return the product?
Can I return the product?
That’s certainly possible. Please always request a return within 14 days, follow the instructions, and either mail the product to us or bring it to one of our stores along with the return slip.
- Returns are at your own expense and risk.
Are butterflies protected?
Are butterflies protected?
No, most butterflies and insects sold in our stores are not protected and may be freely traded and imported.
We carry a number of rare butterflies in our selection that are protected species. As such, they come with official CITES documents, which you will receive along with the butterfly.

